Effective Date: September 17, 2025
At Premium Dispatch LLC, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our mobile application, or interact with our dispatch and communication services.
1. Information We Collect
We collect information you choose to provide directly to us. This includes:
- Contact Details: Name, email address, mailing address, and phone number.
- Business Information: Company name, business address, and department details.
- Service Data: Vehicle information, shipment details, and delivery locations required for our dispatch operations.
2. How We Use Your Information
We use the collected information to:
- Provide, maintain, and optimize our fintech and dispatch services.
- Process payments, issue invoices, and manage accounting data.
- Send transaction updates, operational alerts, and support messages.
3. Strict SMS and Mobile Data Privacy (Carrier Compliance)
We value your text messaging privacy above all else. Premium Dispatch LLC does not sell, rent, loan, trade, lease, or otherwise transfer your personal information—including your mobile phone number, opt-in data, or consent records—to any third parties, affiliates, or partners for marketing or promotional purposes.
All text messaging opt-in data and consent details are maintained in strict confidentiality and will not be shared with anyone for external commercial use.
4. Third-Party Service Providers
We may share data with trusted third-party vendors who perform essential technical operations for us (such as payment processing, secure database hosting, and automated SMS routing). These vendors are legally obligated to use your information solely to provide these services to us and are strictly prohibited from using it for any other purpose.
5. Data Security
We implement robust administrative, technical, and physical security measures to shield your personal information from unauthorized access, loss, alteration, or disclosure.
6. Your Rights and Opt-Out Choices
You have complete control over your communications:
- Email: You can opt out of promotional emails by clicking the “Unsubscribe” link in any message.
- SMS Text Messaging: You can completely stop receiving text messages from us at any time. Simply reply STOP to any text message we send. After doing so, you will receive a single confirmation message, and no further texts will be sent.
- Support: For data access requests or questions about our privacy rules, text HELP or contact us at our primary operational address.
7. Changes to this Policy
We may update this Privacy Policy periodically to reflect shifts in our services or compliance rules. We will notify you of any structural updates by updating the effective date at the top of this page.
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